Legal

Return & Refund Policy

Updated July 2026.

14-day returns

You may return any original or print within 14 days of delivery for a full refund. Custom commissions are non-refundable once approved.

Condition

Items must be returned in original packaging and in the condition received. Please write us before shipping so we can send a return label.

Refund timing

Refunds are issued to the original payment method within 5 business days of the returned artwork arriving at the studio.

Damaged in transit

Every shipment is fully insured. If your piece arrives damaged, send a photo within 48 hours and we'll replace or refund at no cost to you.

How to start a return

Write to [email protected] with your order number. We'll reply the same working day with instructions.

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